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LSU Vet Med Artist Residency Journal 6

The next week began with my making some more progress in the studio and also taking some more reference images for future artwork. However, what felt like allergies flaring up on Monday and Tuesday began to seem more suspicious by Tuesday evening, and Wednesday morning I took an at-home COVID test which reflected a positive result. I have been around a large number of unmasked people both at the vet school and at the various art receptions I’ve been attending, so I wasn’t terribly surprised given how infectious this latest wave has been.

When I called in with the news, LSU policy dictated that I stay out of the provided studio until five days of symptoms had passed. This would normally be a bit problematic from a productivity standpoint but otherwise unremarkable, except that the housing I’ve been provided is marginal and without an escape to go to (the studio and restaurants/cafes/shops), it is a unrealistic place to ask a professional guest to isolate for days.

Below are a couple of photos of the totality of housing space I’ve been provided. My host is a very kind and gracious artist himself, and he thinks that it’s ideally used as a very short term weekend or week-long stay and that LSU Vet Med was already pushing it to ask me to stay there for two months. He shared with me that as an isolating unit he views it as effectively a jail cell or a cubicle, and that he agrees it is unreasonable to ask anyone to isolate within it. (The last photo is how I sleep as the floor is more comfortable than the cot, but I store the pad on the cot when not sleeping as it is impossible to get to the bathroom or exit otherwise.) As you can imagine, I try not to spend much waking time in this space; I just use it as a place to sleep and shower.

I therefore had to scramble to find a hotel or Airbnb on extremely short notice. I managed to find a viable place - a studio apartment with a kitchen - and had to personally outlay approximately $400 (the cheapest functional arrangement I could find on same-day notice) to stay there for the rest of the isolation period.

The LSU School of Veterinary Medicine is unwilling to pay for or even share the cost of this expenditure, which is very disappointing. For anyone considering doing this artist residency, I’d just warn you that any housing or COVID issues you face while here are at your own cost and that their standard for acceptable housing is marginal. Staying in this space already cost me more than I’m used to in residency food expenses due to not having a kitchen (meaning I can only eat prepared foods or microwave or refrigerated meals), so requiring that I fully carry my isolation expenses on top strikes me as unprofessional on the part of the LSU Vet Med artist residency program. I am hesitant to recommend this residency without sharing this issue as it has been an unexpected and pretty significant negative. But rounding it out, in almost all other aspects I have had a good experience and other more minor problems have all seemed like teething pains that would naturally occur as the inaugural artist.

Once my isolation period ended and I was able to access the studio again, I moved back into the above pictured space and picked up where I’d left off on my studio practice.

Amazon.com Subscribe & Save Opacity

I ordered an item on Amazon, and it arrived not as described. I notified Amazon online of this, and they elected to issue me a refund without my needing to bother with returning the item. Great!

A couple weeks later, I’m scanning through my credit card activity as usual just to make sure there are no surprises, and I don’t see this refund. I wait another two days since this happened right around Christmas and I thought it might be delayed/pending without being listed as such. It still doesn’t appear, and other more recent charges have posted.

I call Amazon Customer Service and ask what happened to the refund. The CSR I got - who was a delight - said that contrary to their text description of what would happen, it didn’t refund onto my credit card but rather via an Amazon gift card. I replied that I’ve made some purchases via Amazon since then, and I didn’t see a positive balance or reduced order total. He said I already used the amount. I asked on what, and this is where it gets interesting - “I” used it on a recent Subscribe & Save order.

Subscribe & Save orders, as of this blog post publication date anyhow, do not show up in your order history, and the price you pay each time is not tracked anywhere on the website that’s viewable to the customer. Furthermore, the email I was sent about the item I was going to receive via Subscribe & Save didn’t mention a gift card balance or reduced cost. Unless I noticed on my credit card statement that the amount of that charge was lower than what the email indicated and connected the dots (which I didn’t), there was no other indication to me for what had happened to my refund.

Amazon gave me another refund since the first didn’t make it back to the original payment method, which was nice of them since I was apparently already secretly refunded. However, I think Subscribe & Save orders and payments should be viewable to consumers on the website order history for transparency and better user experience.